AI Docs

Remote inventory Status definitions

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The Status column of the Remote Inventory tab of the Computers page accessed via Client Management > Computers will show one of a number of remote inventory statuses for each device, as shown in the example below.

The available statuses are as follows:

  • Null:

    • Where the status is NULL or Empty this indicates that the devices has not yet been targeted for remote inventory

  • Processing:

    • Remote inventory is in progress, the information has been sent to the Endpoint server which is in the process of initiating the remote inventory. Normally only at this state briefly.

  • Complete:

    • Remote inventory completed successfully, however the remote inventory files have not yet been processed by the Application server. Normally only at this state for 5-10 minutes following each remote inventory cycle.

  • Idle:

    • The remote inventory has previously run successfully and its waiting for the next cycle to start again. Typically this is a 24 hour interval.

  • Failed:

    • as it suggests, there was a problem performing remote inventory. Refer to the Last Error column for more information.