Certero Technical Support Policy
Here you can access the Certero Technical Support Policy (TSP) appropriate to your region.
The TSP may change from time to time and describes how Certero delivers its maintenance and support services.
CERT-TSP-UK - Certero Ltd Technical Support Policy - v3.pdf
CERT-TSP-AU - Certero Australia PTY Technical Support Policy - v3.pdf
CERT-TSP-US - Certero America Inc. Technical Support Policy - v3.pdf